Sales Operation Specialist

Requirements :

• Excellent communication skills (verbal and written).
• Able to speak and write in English and Bahasa.
• Proficient computer skills.
• Able to manage time, leads, and produce results.
• Independent result-driven Individual.
• Processing of Quotations, Orders, customer requests.

The Job Scope :

• Performing an extensive array of administrative tasks, including the local offices administration.
• Drive improvement on reporting metrics and analytics related to sales activities, pipeline and performance.
• Create and distribute sales reports, dashboards and intelligence to sales leader and other cross functional departments.
• Advocate ad-hoc reporting of sales reports for salesperson & leader.
• Day to day support of field sales team that includes reinforcing best practices, problem solving and resolution of issues.
• Assist with the management, organization, optimization of sales territories, accounts, contacts, leads, opportunities.
• Improve processes to drive greater sales activity.
• Be the subject-matter experience for advanced level CRM support.
• Facilitate sales onboarding & new hire setup in sales applications.
• Provide training and create enablement materials for users as new Sales applications are deployed.
• Drive specific projects from start to finish, representing the interests of Sales Leader and Operations as subject matter expert.
• Perform operational tasks to maintain data quality in all stages of our deals in CRM.
• Ensure our processed are followed by daily checking of New Leads, Contacts, Opportunities and Account in CRM.
• Facilitate regular sales pipeline reviews and ensure that all deals are updated by our salespeople.
• Monitor CRM reporting, KPIs and SLAs.
• Identify gaps in our processes and tools. Contribute to our process documentation and internal knowledge base.
• Assist our salespeople in the sales process and provide them support if needed.
• Quotation creation & discuss with sales leader to give best price on the ongoing project.
• Processing PO from Reseller to internal team (Finance) & do RFP (Request for Procurement) to regional team.
• Following up Inbound Leads.
• Processing Deal Registration to Principal Partner Portal for active deals to get pricing from the principal.