Information Technology Support Specialist
Salary undisclosed
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Company Description
Dewaweb is a leading cloud service provider in Indonesia, offering cloud hosting, servers, platform as a service, domain, SSL, and cyber security services. With a focus on security, performance, and reliability, Dewaweb is ISO 27001 Certified and provides 100% Uptime SLA. The company is known for its excellent 24/7 support and commitment to giving back to the community through charity and free hosting for non-profit organizations.
Role Description
This is a full-time on-site role for an IT Support Specialist at PT DEWAWEB in West Jakarta. The Specialist will be responsible for technical support, troubleshooting, and help desk support. The role involves providing support to customers.
Qualifications
- Experience in Technical Support and Troubleshooting skills
- Proficient in HTML/CSS/PHP/MySQL/WordPress
- Experience with WordPress development is beneficial
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Ready to work oh shift schedule
- Degree in Computer Science, Information Technology, or related field
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