Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Ops Specialist

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Responsibilities
  • Communicating with all divisions to resolve any problem on company product and projects by following communication procedures, guidelines and policies.
  • Manage the lifecycle of IT incidents to ensure prompt resolution and minimal disruption to business operations.
  • Coordinate IT change requests to ensure they are evaluated, approved, and implemented with minimal risk.
  • Oversee the timely fulfilment of IT service requests, ensuring user satisfaction and adherence to SLAs.
  • Streamline IT requests processes for efficiency and accuracy.
  • Define, monitor, and report on SLAs, Operational Level Agreement (OLAs), and key performance indicators (KPIs) of IT Service Management.
  • Supervise the IT service desk team to ensure effective handling of user issues and inquiries.
  • Monitor ticket queues and ensure timely resolution of tickets.
  • Manage and configure ITSM tools to support IT operations.
  • Leverage automation to enhance service delivery and streamline processes.
  • Ensure IT services align with regulatory requirement, organizational policies, and audit standards.
Qualification
  • Bachelor degree, from System Information, Technology or related
  • Have experience for 4+ years as Service Operation, IT Customer service or related position
  • Strong communication and stakeholder management abilities.
  • Strong skill for Ms. Office especially Ms. Excel
  • Have ability to problem solving, reporting and monitoring skill
  • Highly experience for customer service delivery, IT incident, IT services
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