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Event Manager

Salary undisclosed

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  • Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions

  • Develop lead sources through prospecting, referrals, trace files, and cold calls

  • Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

  • Conduct site inspections with prospective and existing clients

  • Develop and implement new sales strategies, tactics and action plans for account base

  • Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients

  • Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):

  • Electrical, internet, telecom, audio-visual and exhibit requirements

  • Obtain guarantees of food and beverage events from Banquets and kitchen

  • Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities

  • Maintain and update current account information records

  • Ensure rooming list is received 30 days prior to arrival with updated billing instructions

  • Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department

  • Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner

  • Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly

  • Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details

  • Maintain visibility throughout events and be the on-site client liaison

  • Follow up post-event to address any issues whilst soliciting return business

  • Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

  • Prepare weekly, monthly, quarterly and annual reports as required.