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ROLE SUMMARY
- Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
- Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
- Maintain inventory integrity – minimize stock losses & ensure monthly (& daily if necessary) stock counts
- Foster a positive, engaging and ethical working environment
KEY PERFORMANCE INDICATORS
- Increase sales and maximize profitability of the store
- Achieve high service standards as per Mystery Shopper score card
- Ensure all the retail standards are maintained within VG standards
- Inventory Integrity, managing stock losses and conducting stock counts
- Responsible for Staff Development & training in the store
- Responsible to maintain employee engagement & loyalty
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