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Customer Sevice Internship

Salary undisclosed

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Company Description

PT Triton Internasional (Triton) is a company based in Tangerang that specializes in distributing electronic equipment with the Maytag Commercial Laundry brand from the United States. With over 10 years of experience, Triton is the Market Leader in providing washing machines and dryers for the laundry industry, focusing on after-sales service and consultation for laundry businesses.

Role Description

This is a full-time on-site Customer Service Internship role at PT Triton Internasional. The Customer Service Intern will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Ability to ensure Customer Satisfaction
  • Proficient in Phone Etiquette
  • Strong interpersonal and communication skills
  • Problem-solving and critical thinking abilities
  • Attention to detail and organizational skills
  • Experience in a customer-facing role is a plus
  • Fluency in multiple languages is beneficial