Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Customer Service

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Get ready to embark on an exciting journey with F-Commerce into the realm of TikTok, where the boundaries between entertainment and shopping are blurred.

We are delighted to introduce ourselves as the #1 TikTokShop Partner. Elevating the art of connection, engagement, and sales on TikTok. We are here to transform brands' presence on TikTok to not only captivates your senses but also brings joy and interactivity to every click!

As we are at the forefront of E-Commerce innovation, we are looking for Customer Service to join our F-Commerce Indonesia team to create excellent programs to generate best number.

Qualifications:

  • Experience managing accounts in the skincare, beauty, and electronics categories.
  • Hands-on experience with e-commerce platforms (TikTok Shop is preferred, with knowledge of Tokopedia or other marketplaces as a plus).
  • Proficiency in Bahasa Indonesia and English (Chinese language skills are a plus).
  • Proven customer support experience or experience as a Client Service Representative.
  • Track record of consistently exceeding performance quotas.
  • Familiarity with CRM systems and e-commerce practices.
  • Ability to adapt to diverse customer personalities and needs.
  • Excellent communication, presentation, and time-management skills.

Responsibilities:

  • Respond promptly to customer inquiries
  • Provide accurate and helpful information regarding product details, order status, shipping, returns, and other related queries
  • Assist customers in placing orders and troubleshoot any issues they may encounter
  • Process and track customer orders, ensuring accuracy and timely delivery
  • Coordinate with the warehouse and logistics teams to address order-related issues, such as delays, damages, or missing items
  • Facilitate returns and exchanges, guiding customers through the process and ensuring a seamless experience
  • Investigate and resolve customer complaints or issues
  • Collaborate with other departments or the brand (client), such as the operations or product team, to address recurring issues and improve overall customer satisfaction
  • Stay informed about product features, specifications, and promotions to provide accurate and up-to-date information to customers
  • Act as a resource for customers seeking advice or recommendations about products
  • Integrating omnichannel customer service (ebuddy) with e-commerce platform store
  • Ensure the seamless integration of the customer service system with the e-commerce platform
  • Report any technical issues discovered to the Product Development

Our F-Commerce Indonesia team is comprised of individuals from diverse backgrounds within operating and sales. If you're seeking a team where diversity is celebrated, collaboration is cherished, and expertise in the tech landscape is a driving force, we invite you to join us. Your talent, skills, and passion will find a perfect home for us!

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