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Region Business Head (Surabaya)

Salary undisclosed

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Responsibilities:

  • Lead all Lazada operations in Surabaya, including demand generation, supply chain optimization, and local customer service improvements.
  • Build and maintain relationships with key local sellers, distributors, and business stakeholders to strengthen Lazada’s presence in Surabaya.
  • Design and execute a strategic expansion roadmap, focusing on regional growth and enhancing seller and customer satisfaction.
  • Manage OKRs and customer satisfaction to meet regional targets.
  • Partner with central teams to align local campaigns, logistics, and promotions with Lazada’s overarching strategy.

Requirements:

  • Bachelor’s degree in Business, Marketing, Economics, or a related field with a minimum of 10 years of experience
  • Proven experience in leadership and managing regional areas.
  • Fluent English skills, both written and spoken, are mandatory for effective cross-functional communication.
  • Strong understanding of market strategy and analytical capabilities to drive growth.
  • Familiarity with the regional business landscape, including influential stakeholders and market dynamics.
  • Experience in process optimization to enhance regional performance and address service delivery needs.