Retail Store Manager

Requirement:

• Bachelor Degree at any major
• Have experience 2-3 years as Store Manager @ retail company
• Speaking Indonesian/ English
• Can apply skills; Selling, persuading, leading, handling comlain.
• Willing to be placed in Bandung or Palembang and in other areas according to company needs
• Willing to be placed at Dreamaxtion's client in Jewellery Company

Job Description:

• Determine sales goals & targets for the Jewellery Coordinator & Jewellery Executive.
• Manage and monitor all store operational activities.
• Ensure solutions regarding customer complaints to the jewellery coordinator and jewellery executive.
• Supervise and ensure product availability and store environmental conditions.
• Evaluate store sales reports to ensure they are accurate.
• Check and ensure that store employee administration data and financial transactions recorded by the Account Executive are accurate.
• Supervise, control and evaluate sales activities and actively carry out the process of improving sales activities to achieve sales targets.
• Reporting the development of store performance and sales.
• Provide product development recommendations.
• Provide recommendations for marketing programs and product promotions.
• Manage and direct Security and Office Boy/Office Girl to maintain the cleanliness, security and comfort of the store and be responsive to meeting customer needs.

Periodic assignments:

• Monitor input and updating of data and customer preferences carried out by the team to ensure accurate data (zero mistakes).
• Arrange work schedules for Jewellery Coordinators and Jewellery Executives (weekly).
• Provide recommendations for improving standard operating procedures (SOP) in the store to improve service (occasionally).
• Reporting store performance developments to the Chief Sales Officer and providing recommendations for performance improvements if necessary (monthly).
• Carry out coaching, development and evaluation of HR in the Finance department (occasionally).