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Qualifications:
- SMA/SMK degree from any major
- Experienced handle marketplace
- Quick learner, good communication skill
- Can join ASAP
Job Descriptions
- Handle requests through online chats for customers
- Provide accurate, valid, and comprehensive information by using the right customer service methods/tools.
- Provide proper solutions to customer issues within reasonable time limits.
- Keep records of customer interactions and follow-up to ensure smooth and accurate resolution of customer issues.
- Follow communication procedures, guidelines, and policies.
- Ensure customer satisfaction and provide professional customer support.
- - Maintain a positive, empathetic, and professional attitude toward customers at all times.
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