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Customer Service Representative

Salary undisclosed

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Company Description

GMS Group is a multinational premium provider of customized loyalty marketing solutions and technology products for the hotel industry. With over 20 years of experience, GMS designs, implements, and manages successful loyalty programs tailored to each brand. The company is headquartered in Singapore and has over 100 offices across 15 countries in Asia Pacific.

Role Description

This is a full-time on-site role for a Customer Service Representative at Dine at the Park in Jakarta, Indonesia. The Customer Service will be responsible for providing excellent customer support, enhancing customer satisfaction, and delivering exceptional customer experiences on a daily basis.

Qualifications

  • Interpersonal Skills, Customer Satisfaction, and Customer Support skills
  • Customer Experience and Customer Service skills
  • Strong communication and problem-solving abilities
  • Ability to prioritize and manage time effectively
  • Experience in the hospitality industry is a plus
  • Bachelor's degree preferred
  • Excellent Verbal and Written in English
  • IT Literate