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Callindo leads in customer support in Indonesia, offering innovative solutions with a blend of global insights and local expertise across key services
The Role
You Will Be Responsible For
The Role
You Will Be Responsible For
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Achieving and exceeding weekly and monthly KPIs.
- Coordinating pre-sales and post-sales follow up.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
- You have at least 1 year experience within a Sales Operations / Sales Support role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
- You are a strong networker & relationship builder
- Work alongside & learn from best in class talent
- Opportunity to make a positive impact
- Fantastic work culture
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