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Customer Service - Showroom Brand Electronic Accessories
About Us
One of our Brands in the Consumer Electronics is looking for Customer Service, with Job Description as follows:
Key Responsibilities:
Accept customer's order requirements and complaints, claims arbitration.
Handle and resolve customer complaints, claims arbitration (walk in customer, ecommerce, social media)
Achieve the sales target that has been set.
Provide explanations to consumers regarding products and services.
Maintain good relationships with customers.
Skills and Qualifications:
Communication Skills: Strong verbal and written communication for collaboration with teams and customers.
Analytical Skills: Ability to analyze sales data and market trends to inform selling strategies.
Attention to Detail: Strong focus on accuracy in inventory management and product placement.
Experience: Previous experience in customer service handle electronic or gadget product
Willing to be placed in Greenlake City, Tangerang
