Customer Development Executive (East Java)

We're looking for a Customer Development Executive to join our team and help us drive sales and build lasting relationships with key retailers, wholesalers, and distributors that are based in East Java. If you're someone who loves strategizing, negotiating, and turning insights into action, this could be the perfect opportunity for you.

Roles & Responsibilities:

• Develop and implement strategies to increase sales and distribution of beauty products in the general trade market.
• Build and maintain strong relationships with key customers, such as retailers, wholesalers, and distributors.
• Identify new business opportunities and potential customers in the general trade market.
• Collaborate with the sales team to set sales targets and develop action plans to achieve them.
• Conduct market research to understand consumer trends, competitor activities, and market dynamics.
• Monitor sales performance and track progress against targets, providing regular reports and insights to management.
• Negotiate pricing, promotions, and terms of trade agreements with customers to maximize profitability and market share.
• Provide training and support to customers on product knowledge, merchandising, and promotional activities.
• Resolve customer complaints and issues in a timely and satisfactory manner to maintain customer satisfaction and loyalty.
• Stay up-to-date with industry trends, market developments, and regulatory requirements affecting the beauty retail sector.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience (min. 1 -2 years) in sales, business development, or customer relationship management, preferably in the beauty or consumer goods industry.
• Strong understanding of the general trade market dynamics, including retail channels, distribution networks, and competitor landscape.
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with key customers.
• Analytical mindset with the ability to interpret sales data, market trends, and consumer insights to drive business growth.
• Strategic thinking and problem-solving abilities to develop and implement effective sales strategies and action plans.
• Results-oriented mindset with a track record of achieving sales targets and driving revenue growth.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office suite and CRM software.
• Willingness to travel or conduct market visits as required to meet with customers and attend industry events.