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Senior Program Manager

Salary undisclosed

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About OnlinePajak

OnlinePajak is one of the fastest-growing startups in Indonesia. We are a non-typical SaaS Company, providing enhanced service to thousands of Indonesian taxpayers both individuals and companies

Since 2015 OnlinePajak, an Achilles Systems company, has created a new technology category by revolutionizing the way companies and individuals process taxes, invoices, and financial transactions in Indonesia. With more than 10% of the Indonesian economy using the OnlinePajak platform, the company benefits from a highly valuable partner ecosystem extending across multiple industries and sectors.

Backed by Sequoia Capital, Tencent, Warburg Pincus, VISA, Altos Ventures, Alpha JWC Ventures, Endeavour Catalyst, and Global Innovation fund, OnlinePajak is headquartered in Indonesia with a presence in Sydney and Singapore.

Our Culture

At OnlinePajak, our most valuable resource is our people. We foster a culture of learning and development as a sustainability goal for the organization. We are a diverse, ambitious team excited about what we do.

Our team comprises various cultural backgrounds and nationalities who are very passionate and driven to deliver high-quality products, services, and processes. If you are intelligent, creative, and passionate and would love to be part of our fun and supportive team, join us!

Role Purpose:

Defining project goals, creating project plans, managing project timelines, and ensuring that projects are delivered on time and within budget by driving efficiency, cultivating relationships, increasing knowledge sharing, and building capacity within our organization.

Your day-to-day responsibilities:

Define project goals and objectives in collaboration with cross-functional teams, including Internal & external stakeholders

Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes

Create detailed project plans, including timelines, milestones, and resource allocation

Manage project timelines and ensure that projects are delivered on time and within budget

Proactively identify and partner with stakeholders on internal or external processes, templates, and guidelines to improve team optimization and documentation

Proactively manage expectations: define clear program roadmaps, provide frequent program updates to partners and stakeholders, including leadership, identify and communicate risks and adjustments, and ensure commitments are delivered

Manage relationships with cross-functional partners, such as Legal and Policy as well as external resources

Provide flexible approaches that meet team needs, including the ability to move fast and make progress or navigate blocks quickly

Identify and mitigate risks, and develop contingency plans as needed

Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress

Continuously improve project management processes and methodologies

Ideally, you are:

Someone who has experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations

Having min 6+ years of relevant experience as a project or program manager

Having experience communicating with data to drive change

Having track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

Having experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and experience identifying problems and proactively work towards solutions

Possessing a degree in project management, business management or a related field

Possessing excellent interpersonal and communication skills

Performing ability to multitask

Possessing excellent planning and time management skills

Showcasing Excellent Leadership Abilities

We're looking forward to see your credential in our talent pool once you feel your skills and experience are relevant!