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Telesales Representative (Indonesian/Thai Speaker)

Salary undisclosed

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Key Responsibilities:

  • Help employees resolve issues (e.g., client communication, addressing concerns).
  • Provide guidance and support to improve client conversion rates and trading volume.
  • Monitor client trading behavior through employees, ensuring continuous deposits (e.g., second and third deposits).
  • Develop long-term strategies based on client needs to enhance client loyalty and trading frequency.

Requirements:

  • At least Diploma and above education qualification.
  • Good communication and negotiation skills, strong logical thinking, sense of responsibility, and can work under pressure.
  • Fluency in Indonesian, Thailand and English.
  • Understand local forex/fintech policies and trends