Employee Experience Manager

CLO Virtual Fashion is the creator of CLO and Marvelous Designer, the top 3D garment design programs used in fashion, film, and game development. With over two decades of research and development in accurate garment simulation, CLO Virtual Fashion's mission is to empower users at every step of the garment journey, from concept to design, manufacturing to marketing, and fitting to styling.

In addition to 3D garment design software, CLO Virtual Fashion's products include CLO-SET (a digital asset management and collaboration platform), CONNECT (a digital fashion hub and marketplace), and consumer-facing solutions such as e-commerce virtual fittings.

Founded in 2009, CLO's interconnected and ever-growing product ecosystem is built to power the future of everything related to garments.

CLO Virtual Fashion currently has 13 offices located in 11 countries across North America, Asia, Europe, and South America, and continues to expand to serve users around the globe.

Position Overview

We are looking for an Employee Experience Manager in the Jakarta office! We are looking for a proactive candidate who can help our workplace flourish, leveraging a deep understanding of Indonesia law and culture. Also, as a member of the People & Culture team, you will play a crucial role in aligning our Jakarta office with the company's mission and vision.

Application

• Must submit any CVs or portfolios in English
  
  

Hiring Process

[Resume Screening] - [1st interview (online)] - [2nd interview (onsite)] - [Reference Check] - [Offer]

Responsibilities

• Communication and Collaboration
• Serve as the central communication hub between Jakarta office and other global offices facilitating seamless collaboration and information exchange
• People and Culture Development
• Work closely with the People & Culture team and other stakeholders to design new, and improve existing, global people policies and practices
• Assist in designing frameworks and enhancements that support the quality of employee experience and the use of employee resources
• HR Coordination and Employee Engagement
• Facilitate the onboarding and offboarding processes to ensure a smooth transition for employees, including necessary documentation and compliance with labor laws
• Oversee the preparation and management of labor contracts and agreements to ensure compliance and alignment with organizational policies
• Organize and manage employee events, such as team-building activities, volunteer opportunities, and social gatherings, to strengthen interpersonal relationships and team cohesion
• Feedback and Analysis
• Coordinate and analyze employee surveys to gather feedback on workplace satisfaction, identify areas for improvement, and track employee engagement trends
• Create viable solutions and gather stakeholder buy-in to implement effective changes based on survey results
• Payroll and Finance
• Execute the full cycle of payroll functions, including monthly payroll, profit sharing, and final payment calculations in collaboration with the Finance team and payroll service provider
• Prepare and maintain comprehensive documentation related to budgeting, payroll, expense claims, and credit card receipts
• Facilitate communication with accounting firms for audits and financial reviews to ensure compliance and accuracy in financial reporting
• Facilities and Security Management
• Manage equipment purchasing and onboarding, providing tailored setups for new employees
• Collaborate with the Security team on remote access, network improvements, and server room maintenance projects
• Handle security access management for the building, including logistics and delivery coordination
• Operations and Process Improvement
• Regularly assess business operations processes and assist in streamlining them for increased efficiency, including managing rent-related contracts.
  
  

Requirements

• Minimum 1 years of experience as HR & Administrative manager, HR Generalist, or any related roles
• Fluent in verbal and written Betawi and English
• Reasonable understanding of Indonesia labor laws and practices
• Proven experience in payroll and benefits administration
• Experience in shaping and implementing company policies and welfare
• Strong interpersonal and relationship-building skills
• Agile, able to operate effectively in a commercial, self-starting manner, prioritizing what is critical, adapting to new situations as required