Sr. Officer-Rebuy & CVM (Circle Sumatra)
Salary undisclosed
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There are 1 vacant position, for Brand Tri (3ID) in Circle Marketing Sumatra.
- Develop and implement product strategies aimed at encouraging rebuy and enhancing customer value for brand.
- Collaborate with marketing and sales teams to design and launch effective rebuy and retention campaigns.
- Analyze customer behavior and market trends to identify opportunities for improving customer ARPU, churn and lifetime value.
- Develop and implement product strategies aimed at encouraging rebuy and enhancing customer value for brand.
- Collaborate with marketing and sales teams to design and launch effective rebuy and retention campaigns.
- Analyze customer behavior and market trends to identify opportunities for improving customer ARPU, churn and lifetime value.
- Develop and implement a CVM strategy that align with CVM HQ strategy.
- Conduct customer segmentation to identify high-value customer groups.
- Design and execute programs to increase customer retention and loyalty.
- Develop targeted marketing campaigns to upsell and cross-sell products and services to existing customers.
- Work co-operatively with other team members to accomplish delegated tasks assigned by managers.
- Provide support, when appropriate, for the team in cases of absence or unavailability
- Provide continuous inputs on business process and systems improvement to ensure delegated tasks are completed in timely and efficient manner
- Conduct programs/promotions performance and feedback.
- Initiate continuous GAP analysis and immediate actions to close gaps.
Requirements:
- Bachelor's degree in Marketing, Business, or related field.
- Preferably minimum 5 years experiences in marketing or sales, minimum 1 year in mid management position with good supervisory skills and capabilities.
- Practice in marketing in mobile communication industry.
- Proven track record and strong practice in the field of product, pricing, and CVM in mobile communication industry.
- Agile mindset is highly required for this position
- Experience in operation and sales is preferred.
- Have good analytical thinking and problem solving oriented.
- Strong communication and presentation, engagement & coordination skills and capabilities.
- Strong proficiency in utilizing Spreadsheet for data manipulation to transform data into clear and insightful summaries.
- Result oriented problem-solving approach.
- Creative and open minded for innovative ideas
- Willing to be placed in Medan, North Sumatra and open for traveling
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