Crypto Community Manager

Role Description

This is a full-time on-site role for a Community Manager at DRX Sportech Company in Jakarta, Indonesia. The Community Manager will be responsible for managing and engaging with the online community, developing communication strategies, organizing events, and monitoring social media channels related to cryptocurrency.

Community Building and Engagement:

• Manage online communities on various platforms (e.g. Discord, Telegram, Reddit etc).
• Professional in Telegram and Discord bots development, integration, and maintenance.
• Organize and host community events & AMAs.
• Foster a positive and inclusive community culture by moderating discussions and addressing user concerns.
• Encourage user interaction and participation through contests, giveaways, and other engagement initiatives.

Content Creation And Curation

• Develop and publish high-quality content, such as blog posts, articles, and social media updates, related to cryptocurrency and blockchain technology and provide tutorials on DRX's products and services.
• Curate and share relevant content from other sources to keep the community informed and engaged.
• Respond to user comments, questions, and inquiries promptly and informally.

User Support and Onboarding

• Provide excellent customer interaction to users through various channels (e.g. social media).
• Assist users with account creation, verification, general issues, and troubleshooting.
• Onboard new users and educate them about the platform's features and functionalities.

Community Campaigns and Promotion

• Develop and implement marketing strategies to attract new users and retain existing ones.
• Collaborate with other departments (e.g., marketing, product, web3) to promote our products and services.
• Monitor and analyze community metrics to measure the effectiveness of community campaigns.

Community Partnerships

• Collaborate with other crypto projects, influencers/KOLs, and communities to expand the platform reach and network.
• Foster partnerships to create mutually beneficial collaborations and cross-promotions.

Risk Management and Compliance

• Ensure compliance with relevant regulations and industry standards.
• Monitor community activity for potential risks or issues and take appropriate action.

Data Analysis And Reporting

• Track and analyze community metrics to measure performance and identify areas for improvement.
• Prepare regular reports on community engagement, growth, and key performance indicators.

What We Look For In You

• Bachelor's degree in Marketing, Communications, Business, or related field
• Strong understanding of cryptocurrency, blockchain technology, and the crypto industry.
• Excellent communication and interpersonal skills.
• Experience in community management and building online communities.
• Strong writing and content creation skills.
• Proficiency in social media platforms and tools.
• Ability to analyze data and report on community engagement
• Ability to work independently and as part of a team.
• Passion for the crypto industry and a desire to contribute to its growth.
• Willingly to work according to given schedule to support 24x7 operations.

Please submit your latest resume/CV, particularly highlighting your experience in crypto, Web3, blockchain, and related fields