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About The Role
As our Digital Identity Know Your Business Team Lead, you’ll be an instrumental cog in the verification wheel of GoTo GoJek Tokopedia that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Business Due Diligence (CDD) in compliance to regulation. You will have an important role in terms of ensuring the company is in compliance with regulatory requirements as well as internal risk mitigation.
What You Will Do
Our Digital Identity team, a subsidiary of the GoTo Financial team consists of a whole village to create a proper KYC and KYB process from Data Science, Engineers, Products, etc based in Jakarta. Working alongside the Legal, and Compliance Team, we are predominantly concerned with adhering to the robust EDD and CDD while maintaining good service and SLA to our customers.
We are a tight-knit group made up of free thinkers, Marvel fans, sports enthusiasts, and wannabe bakers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!
As our Digital Identity Know Your Business Team Lead, you’ll be an instrumental cog in the verification wheel of GoTo GoJek Tokopedia that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Business Due Diligence (CDD) in compliance to regulation. You will have an important role in terms of ensuring the company is in compliance with regulatory requirements as well as internal risk mitigation.
What You Will Do
- Manage Ops team that handles business verification on a day-to-day business. Liaise with counterparts both internal and external in regards to implementing a proper business verification in accordance with regulatory requirements
- Identify the gap between operational process and regulatory requirement and come up with a proposal on how to address the gap by balancing the regulatory requirement and supporting business growth
- Give insights and feedback regarding business verification to the Manager and relevant parties
- Analyze and review the deviation requests from counterpart by analyzing the risk exposure and balance it with benefits and give recommendations to the Ops Manager on how to mitigate the risk exposure while supporting business.
- Can do capacity planning calculations to determine the total agent needed to do business verification
- Responsible for audit readiness both internal and external (including regulatory audit) to ensure all relevant settings, documents, and business processes are in line with standard operating procedures and internal audit guidelines
- Responsible for SOP management to ensure it is in accordance with regulatory requirements
- Ensure that all relevant administrative documents pertaining to the KYB deviation process are kept up to date, in accordance with internal audit guidelines; and are in line with various departments within the organization
- Minimum of Bachelor's Degree graduate with at least 5 years of experience handling verification Know your Business or compliance or AML and at least 3 years of experience managing a team.
- Should have working experience in a financial institution or start-up
- Working experience in a financial technology company is a plus
- Understand regulatory requirements such as BI, OJK, Kominfo, and other similar regulations
- Team player (adaptable, communicative, strategic, collaborative)
- Proficiency in English both active and passive is a must
- Experienced in dealing with audits both internal, and external, and especially by regulators
Our Digital Identity team, a subsidiary of the GoTo Financial team consists of a whole village to create a proper KYC and KYB process from Data Science, Engineers, Products, etc based in Jakarta. Working alongside the Legal, and Compliance Team, we are predominantly concerned with adhering to the robust EDD and CDD while maintaining good service and SLA to our customers.
We are a tight-knit group made up of free thinkers, Marvel fans, sports enthusiasts, and wannabe bakers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!
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