Head of Technical – Insurance
- Full Time, onsite
- GatedTalent - Connecting Top Executive Search Firms And Executives
- Area DKI Jakarta, Indonesia
Salary undisclosed
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Job Description
- Strategic Underwriting Leadership: Develop and implement the underwriting strategy, ensuring alignment with the company’s risk appetite and business objectives.
- Underwriting Guidelines and Standards: Set underwriting policies, guidelines, and risk assessment criteria across product lines to ensure profitable growth and compliance with regulatory standards.
- Risk Assessment and Decision-Making: Oversee and approve large or complex underwriting decisions, ensuring accurate assessment of risk, pricing adequacy, and adherence to company standards.
- Portfolio Management: Monitor the performance of underwriting portfolios, analyzing trends, loss ratios, and emerging risks. Adjust strategies as needed to maintain portfolio health and profitability.
- Collaboration with Sales and Product Development: Work closely with sales, marketing, and product teams to develop competitive products and pricing that align with market demands and company goals.
- Policy Lifecycle Management: Oversee the administration of all policy-related processes, from issuance to renewals, endorsements, and cancellations. Ensure these processes are efficient, customer-focused, and error-free.
- Policy Systems and Technology: Collaborate with IT to maintain and improve policy administration systems, automating processes where possible to increase accuracy, reduce processing time, and enhance user experience.
- Data Integrity and Quality Control: Ensure that all policy data is accurate, up-to-date, and securely maintained. Establish quality control processes to prevent errors and maintain compliance.
- Process Improvement: Continuously evaluate and streamline policy administration processes to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Regulatory Compliance: Ensure that all policy administration activities comply with relevant regulatory requirements, company policies, and industry standards.
- Reinsurance Strategy Development: Define the reinsurance strategy in line with the company’s risk management framework and underwriting capacity needs, balancing risk transfer with cost-effectiveness.
- Reinsurance Placement and Negotiation: Oversee the structuring, negotiation, and placement of reinsurance treaties and facultative arrangements, ensuring sufficient coverage for the company’s underwriting portfolio.
- Claims Management and Recovery: Supervise reinsurance claims to ensure timely recoveries and proper documentation. Work closely with claims teams to address any disputes or complex cases.
- Market Relationship Management: Maintain strong relationships with reinsurance partners and brokers to secure optimal terms, maintain competitive pricing, and ensure capacity availability.
- Compliance and Reporting: Ensure reinsurance transactions are transparent, compliant with regulatory requirements, and properly documented. Provide regular reports on reinsurance program performance, market trends, and portfolio exposure.
- In-depth knowledge of underwriting guidelines, risk assessment methodologies, and pricing principles across various lines of business.
- Expertise in reinsurance strategies, including treaty and facultative placements, risk transfer mechanisms, and claims recovery processes.
- Familiarity with policy administration systems and best practices for managing the policy lifecycle, including endorsements, renewals, and cancellations.
- Knowledge of regulatory requirements (such as OJK in Indonesia or equivalent local regulations) related to underwriting, policy administration, and reinsurance.
- Having 10–15 years of experience in the insurance industry, with a solid background in underwriting, policy administration, and reinsurance.
- Proven track record in a leadership or senior management role overseeing multiple functions, including underwriting and reinsurance, ideally within a large or complex organization.
- Strong familiarity with both local and international reinsurance markets, treaty structures, and facultative reinsurance processes.
- Strong analytical abilities to interpret complex data, analyze portfolio performance, and identify trends to adjust underwriting and reinsurance strategies.
- Strategic mindset with a demonstrated ability to develop and execute long-term plans aligned with corporate objectives and risk appetite.
- Excellent negotiation skills to secure favorable terms with reinsurance partners, brokers, and client in English and Bahasa
- Strong written and verbal communication skills for clear reporting to senior management, and the ability to convey complex concepts to both internal and external stakeholders both in English and Bahasa.
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