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Account Executive

Salary undisclosed

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Company Description:

Rey.id is a technology-driven health and life insurance provider in Indonesia, offering a holistic approach to healthcare services and well-being. Unlike traditional insurance products, Rey focuses on quality healthcare services to improve the lives of its members. The company is committed to reimagining and democratizing life and health insurance to make it more desirable and beneficial.

Job description:

  • Build and maintain strong relationships with existing clients to ensure high satisfaction and retention.
  • Regularly communicate with clients to address any issues, provide updates, and offer support.
  • Identify client needs and potential opportunities to upsell or cross-sell additional services.
  • Provide guidance and support to clients in understanding our services and maximizing their growth in revenue.
  • Coordinate and execute onboarding processes for new members, ensuring a smooth and positive experience.
  • Conduct training sessions or demos as needed to help new members get started.

Requirements:

  • Know basic knowledge of insurance and has enthusiasm to work in the healthcare industry.
  • Minimum has 2 years experience in handling client relations.
  • Having familiarity with basic Microsoft Excel functions and features.
  • Able to work in group, individual and external parties.
  • Excellent communication and negotiation skill.
  • Analytic, data driven and detail oriented.
  • Eager to learn, and fast paced learner.
  • Good personality and having a good appearance.