Information Technology Desktop Support

Job Description:

We are seeking a skilled Desktop Management Engineer. The responsibilities will be focus on but not limited to: desktop management, hardware troubleshooting, and network configuration. This role requires a proactive attitude, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.

Requirements:

• Must be willing to work in Gresik, East Java.
• Minimum Bachelor's degree in IT, Computer Science, or relevant majors with minimum GPA 3.00
• Minimum 3 years of experience in IT Technical Support or IT Support role.
• Preferably experienced with PowerBI Dashboard/Reporting.
• Strong understanding of computer hardware (CPU, RAM, motherboard, hard drive, peripherals) and ability to assemble, repair, and maintain systems.
• Proficient in Microsoft and Windows environments with experience in troubleshooting hardware and software issues.
• Solid knowledge of computer networking, including router, switch, and firewall configuration, with the ability to set up and maintain LAN/WAN networks.
• Understanding of network protocols such as TCP/IP, DNS, DHCP and VPN.
• Excellent analytical, problem-solving, and time management skills.
• Proficient in English, both verbal and written.
• Skilled in creating and delivering presentations using Microsoft PowerPoint, with experience in preparing technical reports and presentations for management.
• Ability to collect, analyze, and present technical data in a clear and concise manner.

Why join Us?

• We offer very attractive salary and outstanding benefits.
• Most of our clients are multinational company which you will be exposed to a large IT environment and valuable experience in international scale projects.
• You will always learn new things as our projects always adopt latest technology and best practice available in the market.
• Last but not least, we offer a supportive and encouraging environment that puts the emphasis on teamwork. Here, your soft skill (professional relationships, character, attitude) will grow as fast as your technical skill.