Inside Sales (Telesales)
Salary undisclosed
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Responsibilities:
- Develop a deep understanding of our software products and services to effectively address customer inquiries and showcase the value of our solutions.
- Research and identify potential leads, qualifying them to ensure alignment with our offerings.
- Create and maintain a comprehensive database of existing and potential customers, keeping track of interactions and progress.
- Greet customers warmly, establish rapport, and build trust throughout the sales process.
- Proactively follow up with customers to nurture relationships and identify new opportunities for business growth.
- Generate leads and referrals through strategic outreach and networking.
- Devise and implement a personalized marketing plan to attract potential customers and promote our software solutions effectively.
- Work diligently to achieve monthly sales quotas, contributing to the overall success of the sales team.
- Utilize exceptional oral communication and customer service best practices to engage and assist customers.
- 2 years of experience in outbound call centers or related sales positions, with a proven track record of achieving targets.
- In-depth knowledge of Microsoft Products and a keen interest in technology solutions and software.
- Excellent verbal and written communication skills, enabling you to articulate product features and benefits convincingly.
- Strong organizational abilities, allowing you to handle multiple tasks and prioritize effectively.
- Proficient in phone and cold calling techniques, maximizing outreach efficiency.
- Exceptional customer service skills, ensuring a positive customer experience throughout the sales journey.
- Active listening skills and a natural ability to identify and address customer needs.
- Demonstrated sales prowess, employing persuasive techniques to close deals successfully.
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