Customer Relationship Coordinator
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Company Description
PT Mandala Multifinance Tbk, founded on July 21, 1997, is a commercial financing company focusing on motorbike, electronics, furniture, and other multi-purpose financing. With over 24 years of experience in the financial services industry, Mandala is committed to expanding its business in Indonesia across all sectors of society. Mandala operates in 274 branches spread across Sumatra, Kalimantan, Java, Nusa Tenggara, Sulawesi, Maluku, and Papua.
Role Description
This is a full-time on-site role for a Customer Relationship Coordinator located in Manokwari. The Customer Relationship Coordinator will be responsible for tasks related to analytical skills, ensuring customer satisfaction, effective communication, customer service, and customer support.
Qualifications
- Analytical Skills and Communication skills
- Customer Satisfaction and Customer Service skills
- Customer Support skills
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Experience in the financial services sector is a plus
- Bachelor's degree in any major