Gojek - Growth Analyst [GoPay Pinjam]
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About The Role
As a Growth Analyst on the Consumer Lending team, you will be responsible for growing our Consumer Lending business within Gojek and GoPay platforms. The scope includes making data-driven business decisions, running various experiments within the platforms, as well as working together with the Product team to develop new features as part of driving financial product growth. You will also be working closely with the Credit Risk team to enable and drive acquisition, activation, retention and cross selling, Finance & Stratplan team to manage and forecast business budget, and Legal and Compliance team as check and balance of our growth initiatives. You will be based in the Jakarta office.
What You Will Do
The Consumer Lending team at GTF are passionate about empowering our users with the tools to be financially responsible. The Growth role is at the center of the business, where we help direct the product towards the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
As a Growth Analyst on the Consumer Lending team, you will be responsible for growing our Consumer Lending business within Gojek and GoPay platforms. The scope includes making data-driven business decisions, running various experiments within the platforms, as well as working together with the Product team to develop new features as part of driving financial product growth. You will also be working closely with the Credit Risk team to enable and drive acquisition, activation, retention and cross selling, Finance & Stratplan team to manage and forecast business budget, and Legal and Compliance team as check and balance of our growth initiatives. You will be based in the Jakarta office.
What You Will Do
- Design and own growth strategy of GoPay Pinjam product; make data-driven business decisions on regular basis
- Discover growth opportunities in the product from funnel conversion rates and user experience by exploring transaction data, customer activity within apps and actual customer insights
- Test and validate solutions through proper experimentation process
- Liaise with other analytical chapters within the Financial Services Platform as well as across Gojek such as Data Science, Data Engineering, Data Governance, Risk Analytics, etc, to ensure that initiatives are aligned and data integrity standards are adhered to
- BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
- At least 5 years of working experience in an analytical role (data analyst / BI / data science / statistician, etc)
- Strong SQL skills with expertise in either Excel/Python/R
- Strong business acumen and analytical thinking. Comfortable to translate high-level business requirements into structured analytical steps
- Strong project management skill to manage projects; able to work together with relevant units, also can manage and prioritize multiple internal stakeholders
The Consumer Lending team at GTF are passionate about empowering our users with the tools to be financially responsible. The Growth role is at the center of the business, where we help direct the product towards the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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