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It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Requirements
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Description
- Monitor queues of transactions and monitoring daily credit card and coupon transactions
- Understand end to end process and SOP of the product to identify unusual behavior on the process and transactions
- Investigate anomalies transactions and do detail review of suspicious transactions
- Interact with banks and customers to validate the information and to confirm or cancel authorizations
- Identify fraudulent transactions and maintain Blacklist
- Review, investigate and resolve irregular transactions reported by end-users
- Involve in end to end Investigation and Fraud monitoring
- Respond to customer inquiries on fraud measures
- Conduct objective, fair, detail, unbiased and timely investigation result
Requirements
- 2+ years of experience in Anti fraud, or similar role
- Strong analytical thinking and detail oriented
- Investigative and problem solving skills in order to handling customer complaints
- Good interpersonal and communication skills in order to handling customer complains
- Ability to multitask, prioritize, maintain flexibility in a fast paced environment
- Excellent both verbally and written English
- Willing to work on shifting schedules
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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