Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Department Head, Customer Operations Support (Solo), SeaBank

Salary undisclosed

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About The Team

Job Description:
  • Conducting effective resource planning to maximize the productivity of resources (people, technology etc.) within the customer operations support department.
  • Developing detailed project plans to guide team of customer operations support and revising based on changing needs and requirements.
  • Identifying and assigning project tasks based on the skill sets, experience and strengths of team members.
  • Evaluating SOPs accordingly and monitoring the overall performance with key metrics (accuracy, call-waiting time etc.) of customer operations support department.
  • Maintaining knowledge management system and facilitates knowledge sharing across projects.
  • Responsible for identifying and leveraging cost-effective resources for project delivery within customer operations support department.
  • Prepare weekly/monthly/yearly reports for different departments or upper management.

Requirements
  • Bachelor's Degree.
  • Minimum of 5 years or relevant experience as Project Management Office (PMO) or Data Analyst or Business Process Improvement at the call center industry or banking/financial technology.
  • Excellent organizational and leadership skills with knowledge of performance evaluation & customer service metrics.
  • Excellent communication skills both in Bahasa Indonesia and English.
  • Working knowledge of project management software tools such as Microsoft Excel, Google Sheet and other relevant applications.
  • Based in Solo, Surakarta.
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