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Shopee Video QA (Solo, Contract based)

Salary undisclosed

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Job Description

  • Job Description:
  • Give assessments regarding the agent's tasks and ensure that they are in accordance with SOP standards
  • Calibrating QA assessment
  • Monitoring, reporting & exercise
  • Find solutions to agent problems related to the tasks

Requirements

  • Requirements:
  • Experienced in Quality Assurance/Quality Control is a plus, fresh graduates are welcome
  • Attention to detail, problem-solving, analysis, insight, and creative
  • Able to work in a team, good skills in communication
  • Able to work under pressure and under dynamic target
  • Familiar with Excel (minimum basic Excel)
  • Familiar or active with Live Stream
  • Fluent in English is a plus