Shop | Tokopedia - Seller Acquisition & Incubation (Mandarin Speaking), Indonesia
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About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
In this role you will be responsible in developing categories and the corresponding sub-categories by building a robust team, and conducting prioritization of sub categories, leads identification, leads generation, acquisition, incubation, and performance improvement & management.
Responsibilities:
Minimum Qualifications:
About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
In this role you will be responsible in developing categories and the corresponding sub-categories by building a robust team, and conducting prioritization of sub categories, leads identification, leads generation, acquisition, incubation, and performance improvement & management.
Responsibilities:
- Acquisition: Oversee the complete merchant acquisition process, from offline events/meetings to lead generation, cold outreach, and onboarding.
- Incubation:
- Identify high-potential merchants and drive rapid incubation by product category, focusing on nurturing, growth, retention, and advancement.
- Establish and implement effective SOPs and incubation strategies to enhance key seller metrics such as GMV and content supply.
- Manage communication channels and seller engagement through platforms like Lark and instant messaging for mass account management activities, including forecasting, troubleshooting, education, and incubation.
- Leverage data to identify challenges, define business needs, uncover opportunities, and prioritize solutions.
- Partnership: Develop and manage scalable acquisition and incubation programs by building and maintaining ecosystem partnerships.
Minimum Qualifications:
- Bachelor’s Degree or above.
- 2+ years experience in acquisition or account management role
- Quick learner, proactive and resilient, ability to cope well under pressure.
- Ability to analyze seller performance data and derive actionable insights
- Ability to work effectively with cross-functional teams
- Strong verbal and written communication
- Attention to detail and ability to multitask
- Team collaboration and relationship-building
- Experience and seller resources in ID or SEA E-commerce markets
- Knowledge of TikTok Shop operation
- Proficiency in using analytics tools
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