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(Sr.) Workforce Support Specialist

Salary undisclosed

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Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials.

The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels, and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 35,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion.

Learn more ataverydennison.com.

About Avery Dennison Rbis

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.52 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments, and packaging solutions that enhance consumer appeal. We accelerate performance through RFID-enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visitwww.rbis.averydennison.com.

Job Description

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support. S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

  • Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service(e.g. case management, policy or protocol navigation).
  • Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.
  • Assist HR workforce support leadership regarding policy reviews, policy

improvements, training opportunities etc.

  • Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.
  • Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.
  • Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.
  • Support key projects focused on new process or capability development/enhancement.

Qualifications

Bachelor’s degree in Human Resources, Business, or related field required

  • The role will require occasional travel to various manufacturing sites across the region.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.
  • Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.
  • Thorough understanding of human resources and labor relations principles, practices, and procedures.
  • Ability to successfully use digital case management and workflow management tools to complete core activities.

Additional Information

  • Ability to approach issues or disagreements with the objective of reaching win/win solutions.
  • Ability to compile, research, interpret and analyze information and data.
  • Ability to compose and present comprehensive reports.