E-Commerce Account Manager

Kenvue is currently recruiting for: E-Commerce Key Account Manager for a leading channel & customer in Indonesia. This position reports into Head of E-Commerce and is based at Jakarta head Office. Who we are At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes. What You Will Do E-Commerce Key Account Manager is responsible for cultivating relationships with key customer(s), developing strategic account plans, and driving sales & category growth that we participate in the assigned accounts. You will play a crucial role in representing Kenvue and ensuring the satisfaction of our key customers. The responsibilities include but are not limited to: Key Responsibilities · Build and maintain strong, sustainable, and profitable customer relationships with key accounts. · Develop Long term and short-term Business plan in collaboration with Customer and Channel team aligned with Company’s strategy and priorities. · Familiarity with various e-commerce platforms and technologies. · Knowledge of digital marketing & online advertising. · Drive and execute account plan & strategies to achieve sales targets and objectives. · Identify and pursue business opportunities to grow the categories, plan and execute and online marketing campaigns to drive traffic & sales. · Drive In-Store Excellence & Online Perfect Store executions from right product assortment, right promotion, right pricing and prominent online visibility. · Drive & lead collaboration with cross-functional teams to deliver exceptional customer service, especially in ensuring on time and in full delivery of customer orders. · Monitor market trends and competitor activities to identify potential risks and opportunities. · Negotiate and finalize Trading terms & promotion agreements · Periodical Account performance analysis & review for internal and external stakeholders · Manage Account Profitability, Investment Budget and Account Receivables (AR) settlement.