Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Head of Global Customer Care (GCC)

Salary undisclosed

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We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for

creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems

like you’d make a great addition to our vibrant international team.

You’ll make an impact by
  • Handle with local team all warranty topics as a second level support concerning our Medium Voltage switchgears and Vacuum Circuit breakers
  • Defining with local team site activities by remote support, dispatching of technicians to customer site and on site product training
  • Establish and maintain a network of relevant partners and report directly to the global GCC Head
  • Plan, execute, develop product installation and operation trainings for internal & external customers
  • Utilize capacity of the GCC team and insurance of balanced workload with always with respect to Health & Safety
  • Control related KPI’s for better performance tracking and continuous improvement of products and processes to related departments
  • Perform reporting position KPIS (Manpower Assignment, Budget, Customer Satisfaction, e.g.) to the Global GCC Management
  • Together with the global GCC Head, ensure the implementation of QM&GCC strategy on Indonesia
  • Follow customer satisfaction level at the stages of training and service activities
  • Escalate to the Quality Management in case of critical topics as well reporting the cases to the Global GCC Head
  • Work on continuous improvement measures on the products and services with the Operation and R&D Team

You’d describe yourself as
  • Degree in mechanical / electrical engineering or equivalent
  • At least 5 years of site experience – preferably leadership experience and 2-3 years of service experience
  • Knowledge of Installation, Maintenance or repair for medium voltage switchgears and Circuit breakers
  • English language on a professional level as well as local language
  • Basic knowledge of Digitalization and Tools (Power BI, Artificial Intelligence)
  • Result orientation with strong analytical thinking
  • Able to handle multiple, complex priorities and balance the needs of each according to business impact.
  • Systemic problem solver, implementing solutions to solve root cause problems.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
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