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Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).
For further information about Moladin, please visit https://moladin.com
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- Maintain and Control the daily targeted of Plan Disbursement / Go Live as well as committed SLA
- Provide coaching, mentoring, and guidance to develop Branch Operations skills and knowledge
- Collaborate with Customer Experience Team to resolve inbound tickets related to operations processes
- Assist Operation Head to create and maintain standard operating procedures (SOPs) and other operational documentation. Ensure documentation is clear, concise, and up-to-date
- Assist Operation Head to develop and implement innovative solutions to streamline processes, increase efficiency. Monitor and measure the effectiveness of implemented changes
- Assist Operation Head to handle related the operational process
- Minimal Bachelor in reputable university
- Experienced working in multi finance operations is a plus point
- Strong understanding of the multifinance industry, including regulatory requirements
- Understand credit process and underwriting from loan submission, documentation, policy, approval analysis, collateral security
- Demonstrated ability to develop and implement efficient operational process
- Excellent analytical and problem solving skills
- Super attention to detail and interested in analyzing customer data, highly responsible, integrity, committed & disciplined
Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).
For further information about Moladin, please visit https://moladin.com
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