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Ecommerce Manager

Salary undisclosed

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Responsibilities

•⁠ ⁠Oversee and manage the daily operations of TikTok Shop, Shopee, and Tokopedia accounts, ensuring product listings, prices, promotions, and inventory are up-to-date.

•⁠ ⁠Create, plan, and manage advertising campaigns on TikTok Shop, Shopee Ads, and Tokopedia Ads to drive traffic and maximize ROI.

•⁠ ⁠Analyze and optimize product listings, focusing on SEO, keywords, and images to increase visibility and sales.

•⁠ ⁠Monitor the performance of e-commerce channels using analytics tools to track KPIs (e.g., sales, conversion rates, and return on ad spend).

•⁠ ⁠Collaborate with the marketing team to develop creative strategies for promotions and product launches across these platforms.

•⁠ ⁠Handle customer inquiries, reviews, and feedback on each marketplace to enhance customer satisfaction.

•⁠ ⁠Stay updated on marketplace trends, competitor activities, and algorithm changes to maintain a competitive edge.

•⁠ ⁠Coordinate with logistics and operations teams to ensure timely and accurate order fulfillment.

•⁠ ⁠Provide regular performance reports and insights to senior management, recommending action plans for improvement.

Qualifications

•⁠ ⁠Education: Bachelor's degree in Business, Marketing, E-commerce, or a related field.

•⁠ ⁠Minimum of 3 years of experience in managing e-commerce platforms, specifically TikTok Shop, Shopee, and Tokopedia.

•⁠ ⁠Proven experience in managing marketplace ads and campaigns with successful outcomes.

•⁠ ⁠Strong understanding of marketplace algorithms, ad platforms, and SEO for e-commerce.

•⁠ ⁠Proficiency with digital advertising tools for TikTok, Shopee Ads, and Tokopedia Ads.

•⁠ ⁠Strong analytical and problem-solving skills with the ability to interpret sales data and adjust strategies accordingly.

•⁠ ⁠Excellent communication and teamwork skills to coordinate with multiple departments.

•⁠ ⁠Strong project management skills and the ability to handle multiple tasks simultaneously.

•⁠ ⁠Proficiency in using Google sheets, Excel, or other tools to generate reports.

•⁠ ⁠Highly detail-oriented, proactive, and results-driven.

•⁠ ⁠Passion for e-commerce, digital marketing, and the fashion/sneaker industry.

•⁠ ⁠Ability to adapt quickly to changing marketplace trends and consumer behavior.