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Sales Support Officer

Salary undisclosed

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Sales Support Officer

Placement in Alam Sutera (Hybrid)

About SuperApp

We are a group of business enthusiasts, scientists, communicators, designers, productive mothers, and many more who are unified and unduly spirited to work towards one big vision and goal. As a leading social commerce platform in Indonesia, we aim to solve economic inequality distribution across rural areas by building agent networks and hyperlocal supply chains to make goods more affordable. SuperApp goes beyond passion and creativity to decipher social issues in our surroundings.

Key Responsibilities

  • Address customer inquiries and provide information about products or services.
  • Handle and resolve customer complaints or issues, escalating them to the appropriate personnel when necessary.
  • Maintain and update customer databases, sales records, and contact information.
  • Maintain sales contracts, invoices, and other relevant documents.

Role Requirements

  • 1-year experience in Sales Support, Sales Admin, or related field
  • The ability to manage and prioritize multiple tasks and projects is crucial to keep sales operations running smoothly.
  • Sales Support Officers should be able to handle customer issues and find solutions to problems that may arise during the sales process.
  • The sales environment can be fast-paced and subject to change. Being adaptable is key

Join SuperApp

At SuperApp, we are continuously providing equal, unparalleled opportunities across various business operating pillars from operations, commercial, and technology for all candidates from diverse types of backgrounds and expertise.

If you are someone with a high passion for delivering innovative work as part of your extraordinary career, are committed to self-integrity, enjoy working collaboratively, and are ready to work in an agile environment, you are very welcome to apply. You will also have tremendous opportunities to hone your functional skills and expertise in an area of specialization. The sheer variety of work we do, and the inherent experience of creating meaningful social impact it offers, provide an unbeatable platform from which to build a fulfilling career.

#GabungSedulurSuper and help solve Indonesia's unequal economic distribution.