Retail General Manager

General Manager Retail will report to Vice President of Resort and Park.

General Manager Retail will oversee and drive the strategic, financial, and operational aspects of Safari Wonders to ensure growth and profitability. This role involves developing and executing business strategies, managing budgets, analyzing financial reports, and overseeing daily store operations.

Key Responsibilities:

• Strategic Planning and Execution by developing multiple business strategies to drive growth and profitability, create yearly masterplan & vendor comparison
• Financial Management by Managing budgets including forecasting potential items of Safari Wonders before execution in all outlets
• Analyzing financial reports to understand budget needs, ensuring that Safari Wonders exceeds financial performance goals
• Operations Management by overseeing daily store operations and keeping contact with Head of Operations & Visual Merchandising; ensuring that operation policies are followed
• Proper staff management by recruiting, hiring, training and developing Head of Department while also conducting performance evaluations to ensure they will provide the best for the business
• Focused on Marketing and Promotion while monitoring sales performance and market trends to understand what season works best to promote
• Collaborating with the marketing team to enhance Safari Wonder’s visibility in Indonesia
• Reporting & Documentation to Senior Management by preparing regular reports on sales, expenses and other key metrics

Key Requirements:

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 7 years in a senior management role within the retail industry, with a focus on strategic planning and execution.
• Excellent experience in retail management in a high-volume, fast-paced environment
• Deep understanding about product development
• Good knowledge about distribution and inventory management
• Excellent sales and marketing analysis and strategy
• Excellent customer service skill
• Exceptional leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills

Due to the high volume of applications, only those selected for further consideration will be contacted.