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Customer Service Agent Intern

Salary undisclosed

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Responsibilities

  • Memberikan informasi yang akurat, cepat, dan lengkap untuk menyelesaikan kendala nasabah
  • Menjaga hubungan baik dengan nasabah untuk meningkatkan kepuasan dan transaksi

Requirements

  • Terampil menggunakan Google Docs dan Google Sheets
  • Memiliki kemampuan menulis dan membaca yang baik
  • Proaktif, responsif, dan efisien dalam menyelesaikan tugas
  • Memiliki pengetahuan tentang produk kredit (contoh: paylater) akan menjadi nilai tambah
  • Bersedia bekerja dari kantor pusat Moladin di Jakarta Pusatselama 2 minggu pertama

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com

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