Service Operations Supervisor
Salary undisclosed
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This job is with Rolls-Royce, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
A new opportunity has arisen for a skilled Service Operations Supervisor like you, to oversee and bring expertise to our team.
Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids.
At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.
Key Responsibilities
Pioneer optimum performance
Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.
Our People are our Power
We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy here.
Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.
Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.
Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation
Job Category
Factory Staff
Posting Date
14 Oct 2024; 00:10
Job Description
A new opportunity has arisen for a skilled Service Operations Supervisor like you, to oversee and bring expertise to our team.
Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids.
At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.
Key Responsibilities
- Manage service job business activity both workshop and field to achieve satisfactory completion
- Improve and maintain high level of efficiency in document control
- Manage workshop and all related facilities and devices (Workshop Lay out and arrangement covers: Dyno Test Bench set, Cranes, Workshop machining devices, Lifting Devices) in accordance with ISO 9001 procedures
- Ensure the utilization of manpower is in line with the utilization target
- Provide technical support and advise to the customer as required in coordination with Product Support
- Maintain a customer satisfaction database with active involvement to improve customer relation and satisfy customer's requirements in accordance with Service Operation activities
- To report to Superior with complete and correct documentations in timely manner
- Lead and encourage the team to achieve the department objective
- Ensure the Development of people's skills within the team are well implemented
- Assure HSE standards and zero harm policy
- Special assignments
- Trade certificate or Diploma in Engineering with at least 5 years working experience in diesel engine service business including 2 years in supervisory role.
- Proven administrative skill and knowledge
- Has a good sense of interpersonal skills
- Mature and able to manage working under pressure
- Proactive and has sense of effective communication skills Familiar with MS Office
- Proficient written and oral English
- Good analytical skill, result-oriented, effective working independently as well as contributing to a team effort
- Good leadership, communication, and interpersonal skills
- Good knowledge and training on diesel engines service and parts.
Pioneer optimum performance
Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.
Our People are our Power
We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy here.
Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.
Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.
Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation
Job Category
Factory Staff
Posting Date
14 Oct 2024; 00:10
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