Epicareer Might not Working Properly
Learn More

Tech Sales (SaaS)

Salary undisclosed

Apply on


Original
Simplified

Company Description

Feedloop AI is a platform that empowers businesses to leverage their data and transform it into actionable insights. Our goal is to streamline business processes through the power of artificial intelligence. We are dedicated to helping businesses harness the full potential of AI to drive innovation and growth.

Role Description

  • Enhance pre-sales customer interactions for a better experience.
  • Provide technical expertise and address product value and queries.
  • Demonstrate how Feedloop's product meets customer needs through demos.
  • Act as the main contact for technical guidance and escalate issues as needed.
  • Create and maintain pre-sales documentation and FAQs.
  • Develop strong relationships with customers throughout their journey.
  • Advocate for customer needs and collect feedback for product development.
  • Collaborate with Sales and Product teams for a seamless pre-sales experience.

Qualifications

  • 2+ years' experience in Sales Engineer or similar role with large, global organizations; experience with technical enterprise products preferred.
  • Proven track record in enhancing pre-sales customer experience.
  • Experience in technical and compliance support for B2B SaaS products.
  • Exceptional presentation and communication skills, especially with executives.
  • Humble, proactive, and willing to assist others.
  • Strong problem-solving skills and ability to manage multiple projects.
  • Ability to work independently or in a group.
  • Understanding of software development cycle and programming tools (plus).
  • Commitment to promoting Feedloop AI.
  • Join Immediately