Technical Support Engineer--Indonesia

Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction;

· Conduct research to identify new markets and customer needs;

· Arrange business meetings with prospective clients;

· Promote the company’s products/services addressing or predicting clients’ objectives;

· Prepare sales contracts ensuring adherence to law-established rules and guidelines;

· Keep records of sales, revenue, invoices, etc.;

· Provide trustworthy feedback and after-sales support;

· Build long-term relationships with new and existing customers;

· Develop entry-level staff into valuable salespeople.

Requirements

· Proven working experience as a business development manager, sales executive or a relevant role;

· Proven sales track record;

· Experience in customer support is a plus;

· Technical background is a plus;

· Proficiency in MS Office and CRM software;

· Proficiency in Indonesian ,English，Chinese;

· Market knowledge;

· Experience in telematics/dashcam/mdvr field, SAAS sales service background is preferred; · Communication and negotiation skills;

· Ability to build rapport;

· Time management and planning skills.