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Company Description
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Role Description
This is a full-time on-site role for a Duty Manager at Mercure Hotels located in Madiun. The Duty Manager will be responsible for overseeing daily hotel operations, managing staff, ensuring guest satisfaction, and maintaining hotel standards. Additionally, the Duty Manager will handle guest inquiries, manage reservations, and coordinate with various departments.
Qualifications
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Duty Manager at Mercure Hotels located in Madiun. The Duty Manager will be responsible for overseeing daily hotel operations, managing staff, ensuring guest satisfaction, and maintaining hotel standards. Additionally, the Duty Manager will handle guest inquiries, manage reservations, and coordinate with various departments.
Qualifications
- Experience in hotel management, hospitality, or related field
- Strong leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel operations and procedures
- Customer service-oriented mindset
- Proficiency in Microsoft Office and hotel management software
- Excellent problem-solving abilities
- Availability to work flexible hours, including nights and weekends
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