Business Process Manager (English Fluency Required)

Company Description

Innova is a leading Australian company specialising in the strategic planning, design, project management and construction of projects in the healthcare, commercial, and retail sectors. We pride ourselves on our diverse portfolio, from specialist clinics to national rollout projects. Innova is seeking for a Finance Administrator to the Australian operation.

Role Description

The Business Process Manager (BPM) is responsible for analyzing, designing, and improving business processes to increase efficiency, enhance performance, and drive strategic goals. This role involves working closely with stakeholders o identify areas for improvement, implement best practices, provides high-level administrative support and the overall process improvement strategy.

Responsibilities:

• Manage process improvement projects from concept to completion, ensuring timely delivery.
• Collaborate with cross-functional teams to develop project plans, allocate resources, track project progress and provide updates to stakeholder and senior management
• Develop comprehensive process documentation to ensure consistency and compliance with standards.
• Maintain updated records of process flows and ensure compliance with internal and external regulations.
• Provide high-level administrative support to directors.

Qualifications

• Process Improvement, Business Analysis, and Project Management skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (Zoho, Procore)
• Familiar with Xero and financial systems
• Excellent communication and interpersonal skills
• Ability to work well in a team and collaborate effectively with various stakeholders
• Proficiency in English is a MUST
• Experience in the construction or design industry is a plus
• Bachelor's degree in Business Administration, Industrial Engineering, Management, or related field