Account Referral
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Company Description
Siloam Hospitals Group (Siloam) is a leading healthcare provider in Indonesia, known for high-quality and innovative healthcare services. With a large and diverse medical team, Siloam offers international quality healthcare services to nearly two million patients annually. Siloam's business strategy focuses on affordability and accessibility to quality healthcare for all socio-economic backgrounds in Indonesia.
Role Description
This is a full-time on-site role for an Account Referral at Siloam Hospitals Group in South Jakarta. The Account Referral will be responsible for handling communication, providing exceptional customer service, managing prior authorizations, understanding medical terminology, and dealing with insurance matters on a daily basis.
Qualifications
- Communication and Customer Service skills
- Experience in Prior Authorization and knowledge of Medical Terminology
- Insurance handling capabilities
- Excellent interpersonal and problem-solving skills
- Ability to work well under pressure and in a fast-paced environment
- Previous experience in a healthcare setting is a plus
- Bachelor's degree in any major