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- Assist in managing and optimizing the official stores on marketplaces, including uploading new products, adjusting pricing, and managing inventory levels.
- Ensure product listings are optimized by regularly updating descriptions and images.
- Coordinate with warehouse and logistics teams to ensure product availability and timely order fulfillment.
- Assist in the planning, execution, and monitoring of marketing campaigns, promotions, and sales events on platforms.
- Collaborate with the e-commerce lead and marketing team to prepare and upload digital assets for campaigns.
- Monitor campaign performance and report back with insights for future improvements.
- Gather and analyze sales data, customer behavior, and platform insights to identify trends, opportunities, and areas of improvement.
- Assist in preparing weekly and monthly reports on sales performance, campaign results, and customer insights.Use platform analytics to monitor product performance and make suggestions for adjustments in real time.
- Collaborate with the customer service team to address any marketplace-related customer issues, ensuring quick resolution and customer satisfaction.
- Assist in improving the overall customer experience by analyzing reviews and feedback and implementing necessary improvements.
- Help in managing advertising campaigns (e.g., sponsored products) on marketplace platforms.
- Track advertising spend and performance to ensure campaigns are effective, within budget, and achieving targeted ROA.
- Work closely with internal teams (marketing, operations, customer service) to ensure that e-commerce strategies and tasks are aligned.
- Provide regular updates to the e-commerce lead/manager on ongoing tasks, potential challenges, and areas for improvement.
Requirements :
- Experience with major e-commerce platforms (e.g., Shopee, TikTok, Tokopedia, Lazada, Zalora, & Blibli)→ Experience in food & beverage /Beauty / Health category is a plus
- Basic understanding of e-commerce operations, including product listing optimization and campaign management.
- Strong analytical skills and proficiency in working with sales data and platform analytics.
- Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
- Proactive and able to take initiative in daily operations.
- Team player with good communication skills, both internally and externally.
- Ensure product listings are optimized by regularly updating descriptions and images.
- Coordinate with warehouse and logistics teams to ensure product availability and timely order fulfillment.
- Assist in the planning, execution, and monitoring of marketing campaigns, promotions, and sales events on platforms.
- Collaborate with the e-commerce lead and marketing team to prepare and upload digital assets for campaigns.
- Monitor campaign performance and report back with insights for future improvements.
- Gather and analyze sales data, customer behavior, and platform insights to identify trends, opportunities, and areas of improvement.
- Assist in preparing weekly and monthly reports on sales performance, campaign results, and customer insights.Use platform analytics to monitor product performance and make suggestions for adjustments in real time.
- Collaborate with the customer service team to address any marketplace-related customer issues, ensuring quick resolution and customer satisfaction.
- Assist in improving the overall customer experience by analyzing reviews and feedback and implementing necessary improvements.
- Help in managing advertising campaigns (e.g., sponsored products) on marketplace platforms.
- Track advertising spend and performance to ensure campaigns are effective, within budget, and achieving targeted ROA.
- Work closely with internal teams (marketing, operations, customer service) to ensure that e-commerce strategies and tasks are aligned.
- Provide regular updates to the e-commerce lead/manager on ongoing tasks, potential challenges, and areas for improvement.
Requirements :
- Experience with major e-commerce platforms (e.g., Shopee, TikTok, Tokopedia, Lazada, Zalora, & Blibli)→ Experience in food & beverage /Beauty / Health category is a plus
- Basic understanding of e-commerce operations, including product listing optimization and campaign management.
- Strong analytical skills and proficiency in working with sales data and platform analytics.
- Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
- Proactive and able to take initiative in daily operations.
- Team player with good communication skills, both internally and externally.
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