Operations Specialist (Bilingual - English & Mandarin / Remote)

Job Title: Operations Specialist (Bilingual - English & Mandarin / Remote)

Location: Remote

Job Type: Full-Time, Remote

Salary: USD 500 - 750/month

Company Overview

At Real Inbound Consulting (RIC), we specialize in helping businesses secure strategic grants to fund their growth initiatives, including R&D, digitalization, overseas expansion, and operational automation. Our clients range from start-ups to multinational corporations across various industries. We are a globally recognized consultancy firm with operations in Singapore, Hong Kong, and the Philippines. Join our team and help us make a positive impact by enabling businesses to thrive.

Position Overview

We are seeking a highly motivated Operations Staff proficient in both written and spoken English and Mandarin to support our growing operations team. This remote position is ideal for someone eager to learn, highly organized, and detail-oriented. You will play a crucial role in assisting the operations and consulting teams in delivering high-quality grant consulting services to our clients.

Key Responsibilities

• Operational Support: Assist in managing day-to-day operations, including communication with clients, vendors, and internal teams across multiple projects.

• Project Coordination: Help track project timelines, deliverables, and reporting for various grant consulting engagements.

• Documentation: Support the preparation and review of grant-related documentation, proposals, and business impact reports in both English and Mandarin.

• Client Communication: Act as a liaison between clients and internal teams, ensuring clear and effective communication across languages.

• Process Improvement: Identify opportunities to streamline and automate internal processes, enhancing efficiency in grant applications and project management.

• Research and Analysis: Conduct research on grant opportunities, regulatory requirements, and client industries to support project execution.

• Compliance: Ensure all project documentation meets grant requirements, and assist with claim submissions and audits.

Qualifications

• Language Proficiency: Native or fluent in both English and Mandarin (spoken and written).

• Educational Background: A degree or diploma in business, finance, project management, or a related field is preferred.

• Experience: Previous experience in operations, administration, or project management roles is a plus. Fresh graduates with a keen interest in learning are welcome to apply.

• Technical Skills: Proficient in Google Suite (Google Docs, Sheet, Slides) and able to quickly adapt to new software and platforms.

• Communication Skills: Strong written and verbal communication skills in both languages. Must be clear, concise, and professional in all communications.

• Attention to Detail: High level of accuracy in handling documentation and managing multiple tasks simultaneously.

• Self-Starter: Able to work independently in a remote setting with minimal supervision, while also being a team player.

• Learning Attitude: Willing to learn about grant consultancy, business development, and project management.

Benefits

• Full Remote Working: Fully remote position - work from anywhere, from SGT 9AM – 6PM.

• Professional Growth: Opportunity to learn and grow in a dynamic consulting environment, with direct mentorship from experienced consultants.

• Global Exposure: Work with international clients and gain exposure to various industries and grant schemes across Singapore, Hong Kong, and beyond.

How to Apply

Interested candidates should submit their resume and a brief cover letter explaining their interest in the role to [email protected]. Please highlight your language proficiency and any relevant experience in your application.

运营人员（双语 - 英语和普通话）

职位名称: 运营人员（双语 - 英语和普通话）

工作地点: 远程

工作类型: 全职远程

薪资: USD 500 - 750/月

公司概述:

Real Inbound Consulting (RIC) 专注于帮助企业获得战略性资金支持，助力其增长计划，包括研发、数字化、海外扩展和运营自动化。我们的客户涵盖多个行业，从初创公司到跨国企业。我们是一家全球认可的咨询公司，业务遍布新加坡、香港和菲律宾。加入我们的团队，帮助企业实现腾飞。

职位概述:

我们正在寻找一名具备英语和普通话双语能力的高效运营人员，支持我们不断增长的运营团队。这是一个远程工作职位，适合学习能力强、组织能力强并注重细节的人。您将在协助运营和咨询团队方面发挥关键作用，为我们的客户提供高质量的资金咨询服务。

主要职责:

• 运营支持：协助管理日常运营，包括与客户、供应商和内部团队之间的沟通，跨多个项目进行工作。

• 项目协调：帮助跟踪项目的时间表、交付成果和报告，特别是在资金咨询项目中。

• 文档管理：支持准备和审核相关文件、提案和商业影响报告，涵盖英语和普通话。

• 客户沟通：作为客户和内部团队之间的联络人，确保语言间的清晰有效沟通。

• 流程改进：识别简化和自动化内部流程的机会，提升资金申请和项目管理的效率。

• 研究与分析：进行资金机会、法规要求及客户行业的研究，支持项目执行。

• 合规性：确保所有项目文档符合资金要求，协助申报和审计。

任职要求:

• 语言能力：精通英语和普通话（口语和书面）。

• 教育背景：优先考虑具有商业、财务、项目管理或相关领域的学位或文凭。

• 工作经验：有运营、行政或项目管理经验者优先。欢迎应届毕业生申请。

• 技能要求：熟练使用Google办公套件（Google Docs、Sheets、Slides），能够快速适应新软件和平台。

• 沟通能力：具备强大的书面和口头沟通能力，能够在两种语言中清晰、简洁且专业地沟通。

• 注重细节：处理文档和多项任务时具备高度准确性。

• 自我激励：能够在远程环境中独立工作，具有团队合作精神。

• 学习态度：愿意学习资金咨询、业务发展和项目管理相关知识。

福利:

• 全远程工作：完全远程的职位，可在全球任何地方工作，工作时间为新加坡时间上午9点至下午6点。

• 职业成长：在充满活力的咨询环境中获得学习和成长机会，得到经验丰富的顾问直接指导。

• 全球曝光：与国际客户合作，接触各类行业及新加坡、香港等地的资金方案。

如何申请:

有兴趣的候选人请提交简历和简短的求职信，解释对该职位的兴趣，发送至yona @realinboundconsulting.com。请在申请中突出您的语言能力和任何相关经验。