Sales Support Staff (Bilingual - English & Mandarin / Remote

Job Title: Sales Support Staff (Bilingual - English & Mandarin / Remote)

Location: Remote

Job Type: Full-Time, Remote

Salary: USD 500 - 750/month

Company Overview

Real Inbound Consulting (RIC) is a management consultancy that helps businesses secure strategic grants to fund growth projects, including R&D, overseas expansion, digitalization, and operational automation. Our clients span across various industries, from start-ups to multinational corporations. With operations in Singapore, Hong Kong, and the Philippines, we are looking for talented individuals to join us in driving business success.

Position Overview

We are seeking a Sales Support Staff to assist our Sales Managers with lead follow-ups, meeting notes, CRM updates, proposal generation, nurturing leads, closing deals, and handing over projects to the operations team. The ideal candidate will be bilingual in English and Mandarin, as we work with both English- and Chinese-speaking clients. This role is perfect for someone eager to learn and grow in a remote environment.

Key Responsibilities

• Lead Follow-Up: Maintain regular contact with potential clients and move leads through the sales pipeline.

• Meeting Notes: Take detailed notes during sales meetings and summarize key points for the Head of Sales.

• CRM Management: Update the CRM system with accurate lead and client information to ensure proper tracking.

• Proposal Generation: Assist in creating customized sales proposals based on client needs and project requirements.

• Lead Nurturing: Develop and maintain relationships with potential clients through regular follow-ups and relevant information sharing.

• Deal Support: Assist the Head of Sales in closing deals, including contract preparation and pricing discussions.

• Project Handover: Ensure a smooth transition of closed deals to the operations team by communicating client requirements clearly.

Qualifications

• Language Skills: Fluent in both English and Mandarin (spoken and written).

• Education: A degree or diploma in business, marketing, sales, or a related field is preferred.

• Experience: Prior experience in sales support, customer service, or administrative roles is a plus. Fresh graduates are welcome to apply.

• Technical Skills: Proficient in Google Suite (Google Docs, Sheet, Slides) and able to quickly adapt to new software and platforms.

• Communication Skills: Strong interpersonal skills, able to communicate professionally and effectively in both languages.

• Organizational Skills: Excellent time management and multitasking abilities, with an eye for detail to ensure accuracy in proposals and CRM updates.

• Self-Starter: Ability to work independently in a remote setting, with a proactive approach to problem-solving and task completion.

Benefits

• Full Remote Working: Fully remote position - work from anywhere, from SGT 9AM – 6PM.

• Professional Growth: Gain valuable experience in a fast-paced consulting environment, reporting directly to and learning from the Head of Sales.

• Global Exposure: Work with international, multilingual clients and be involved in key global projects.

How to Apply

Interested candidates should submit their resume and a brief cover letter explaining their interest in the role to [email protected]. Please highlight your language proficiency and any relevant experience in your application.

销售支持人员（双语 - 英语和普通话）

职位名称: 销售支持人员（双语 - 英语和普通话）

工作地点: 远程

工作类型: 全职远程

薪资: USD 500 - 750/月

公司概述:

Real Inbound Consulting (RIC) 是一家管理咨询公司，专注于帮助企业获得战略性资金支持，用于包括研发、海外扩展、数字化和运营自动化在内的增长项目。我们的客户覆盖多个行业，从初创公司到跨国企业。公司业务遍布新加坡、香港和菲律宾，我们正在寻找有才华的个人加入我们的团队，共同推动业务成功。

职位概述:

我们正在寻找一名销售支持人员，协助我们的销售经理跟进线索、会议记录、CRM系统更新、生成提案、培育线索、达成交易并将项目移交给运营团队。理想的候选人应具备英语和普通话的双语能力，因为我们服务的客户既包括说英语的，也包括说普通话的。这是一个适合愿意在远程环境中学习和成长的人的职位。

主要职责:

• 线索跟进：与潜在客户保持定期联系，推动线索进入销售流程。

• 会议记录：在销售会议中做详细记录，并为销售主管总结关键点。

• CRM管理：确保准确更新客户关系管理系统中的线索和客户信息，确保正确的跟踪。

• 提案生成：根据客户需求和项目要求，协助创建定制化的销售提案。

• 线索培育：通过定期跟进和分享相关信息，发展和维护潜在客户关系。

• 交易支持：协助销售主管完成交易，包括合同准备和价格讨论。

• 项目移交：通过清晰地传达客户需求，确保达成的交易顺利移交给运营团队。

任职要求:

• 语言能力：流利的英语和普通话（口语和书面）。

• 教育背景：优先考虑具备商业、市场营销、销售或相关领域的学位或文凭。

• 工作经验：有销售支持、客户服务或行政职务经验者优先。欢迎应届毕业生申请。

• 技能要求：熟练使用Google办公套件（Google Docs、Sheets、Slides），能够快速适应新软件和平台。

• 沟通能力：具备强大的人际交往能力，能够在两种语言中专业且有效地进行沟通。

• 组织能力：优秀的时间管理和多任务处理能力，确保提案和CRM更新的准确性。

• 自我激励：能够在远程环境中独立工作，具备解决问题和完成任务的主动性。

福利:

• 全远程工作：完全远程的职位，可在全球任何地方工作，工作时间为新加坡时间上午9点至下午6点。

• 职业成长：在快节奏的咨询环境中积累宝贵经验，直接向销售主管汇报并从中学习。

• 全球曝光：与国际多语客户合作，参与重要的全球项目。

如何申请:

有兴趣的候选人请提交简历和简短的求职信，解释对该职位的兴趣，发送至[email protected]。请在申请中突出您的语言能力和任何相关经验。