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Job Summary
Handle phone-in (inbound) sales orders, customer and client enquiries/complaints. Provide high service levels to the respective customers and clients. Make a good forecast for 3 months ahead.
General Responsibilities
Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
Why It’s Great to Work at DKSH
Handle phone-in (inbound) sales orders, customer and client enquiries/complaints. Provide high service levels to the respective customers and clients. Make a good forecast for 3 months ahead.
General Responsibilities
- Make a good sales forecast for the future
- Make sure all the stock that we have placing in the right place (Normalize the stock between depo)
- Manage the STO (transfer stock between depo) process
- Make sure there is no OOS issue in each depo
- Manage the Forecast accuracy
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound knowledge and a proven sales track record in assigned territories/products/services and an existing network of contacts
- Demonstrate strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound knowledge and a proven sales track record in assigned territories/products/services and an existing network of contacts
- Demonstrate strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English (both written and spoken)
Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
Why It’s Great to Work at DKSH
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