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At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
We seek a talented Senior Account Manager to join one of our client accounts, where you will think innovatively – beyond the obvious and help to develop highly engaging ideas and campaigns. We need an experienced, button-down, and diligent client handler who is used to working on multi-channel creative campaigns within the advertising industry. Being a fast learner, problem solver, good communicator, and a team player are key skills for this role.
What you’ll do
- Translate the client’s vision and needs into business requirements, coordinate with teams members on required deliverables and manage client expectations.
- Creating a portfolio of client accounts and monitoring the ongoing activities related to them
- Managing and overviewing progress and delivering the client's projects
- Maintaining agency quality standards, performing SOP, and leading the team collaboration
- Updating and managing client's expectations about the progress of solutions/projects from the agency
- identifying business performance for handling brands and initiating suggestions for the Account Director
- Analyzing work performance and result for a client, and initiating the requirements or next step.
- Monitoring, managing, and chasing work progress
- Supervising Account Executive, grooming process: delegating, training, and preparing talent Delivering presentations, including business review, competition analysis, industry trends, etc.
- Determine goals and establish annual budgets for clients handled
- Provide agency brief for agency respective colleagues according to solution/project necessity
Qualifications
- Bachelor's degree in Marketing or related field
- Minimum 5 years experience
- Prefer a digital creative agency experience
- Must be proactive, a self-starter and an excellent communicator both verbal and written
- Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint
- Self-motivated with a willingness to work autonomously in a fast paced, environment
- Desire to drive continuous improvement
- Lastly we want you to be truly interested in account management and passionate about what you do
