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- To work hand-in-hand with the Head of Service Delivery for application deployment and troubleshooting issues.
- Lead a team of engineers to support the various services as offered by the company.
- To work with Singapore and Malaysian team to address skillset gaps between companies to provide a more complete solution to potential clients.
- Providing IT supports for internal and clients.
- Working closely with internal team to deploy IT projects.
- Setup environment for projects using both physical server or virtualization.
- Monitoring of service availabilities.
- Involve in the design of infrastructure projects for clients.
- Responsible to tune up / optimization server (web server, app server, database) including optimization memory, pool connection, cache, etc.
- Working side by side with technical leads to solve network issue including conduct load / stress testing, security / penetration test, etc.
- Creating documentation regarding server installation and maintenance.
- Responsible to keep things confidential related to any sensitive stuffs from the Company and the clients.
- Responsible to guide the more junior members in term of task and their improvement in technical skills.
- Responsible to step up to be in charged when necessary in the NOC team
- Initiatively giving idea(s) to improve the maintenance standard system for clients.
- Initiatively improving knowledge on system and network.
- Following the company’s policy and regulation.
- Candidate must possess at least Diploma in Engineering (Computer/Telecommunication), Computer - Science/Information Technology or equivalent.
- At least 4 year(s) of working experience as a Senior System Engineer
- Experience in IT support and project deployment.
- Familiar with any of the following:
- Linux based OS & Windows server.
- Web server and load balancer, (F5, apache httpd, nginx).
- Networking.
- Virtualization, Docker, Tanzu, Openshift or similar product
- Backup Technology
- Load test tool ( jMeter, LoadRunner, Grinder) and Security Test
- Kubernetes & Microservices
- Experience in IT support and project deployment
- Experience in Linux or unix family server is a must.
- Must have knowledge and experience on cloud technology (AWS, Azure, GCP, ALiCloud).
- Have a good attitude, leadership and communication skill.
- Proactive and good team player.
- Fluent in English
- Work arrangement : Hybrid
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